Stylist Code of Conduct

Welcome to SCHMICK! We are committed to providing a high-quality styling experience for our clients. As a stylist on our platorm, you play a crucial role in upholding our standards and values. This Code of Conduct outlines the expectations and guidelines for all stylists onboarded on SCHMICK.

1. Professionalism

- Communication: Communicate with clients and platorm administrators in a professional, respectul, and timely manner.

- Punctuality: Be punctual for appointments with clients and adhere to agreed-upon schedules.

- Appearance: Present yourself in a clean, well-groomed, and professional manner during appointments.

- Confidentiality: Respect client privacy and confidentiality. Do not share any client information or images without explicit consent.

- Privacy: Do not share personal profiles, contact numbers, or any other personal information with clients.

2. Skill and Expertise

- Qualifications: Maintain the necessary qualifications, licenses, and certifications to perform your services.

- Continuous Learning: Stay updated with the latest trends, techniques, and products in your field to provide the best service to clients.

3. Client Experience

- Client-Centric Approach: Prioritize the needs and preferences of clients, ensuring a positive and satisfying experience.

- Honesty: Be honest and transparent with clients about what they can expect from your services, including costs, duration, and potential outcomes.

4. Respect for Diversity

- Inclusivity: Embrace diversity and treat all clients and colleagues with respect, regardless of their race, gender, religion, or background.

- Cultural Sensitivity: Be sensitive to cultural differences and avoid making assumptions or engaging in behavior that may be offensive.

5. Conflict Resolution

- Resolution: Handle conflicts and disagreements professionally and diplomatically. If issues arise with clients, try to find a mutually satisfactory resolution.

6. Integrity

- Ethical Conduct: Uphold the highest standards of integrity in your interactions with clients and within the SCHMICK platorm.

7. Reviews and Feedback

- Accept Feedback: Be open to client feedback and use it as an opportunity for improvement.

- Reviews: Encourage clients to leave honest reviews of your services aWer appointments.

8. Compliance

- Legal Compliance: Adhere to all local, state, and federal laws and regulations related to your profession.

- Platform Policies: Abide by all policies and guidelines set forth by SCHMICK.

9. Termination of Relationship

- Non-Discrimination: Do not discriminate against clients or colleagues. Discriminatory behavior may result in immediate termination of your association with SCHMICK.

Conclusion:

By joining SCHMICK, you are commiting to providing exceptional styling services while upholding the highest standards of professionalism and ethics. We believe that following this Code of Conduct will help create a positive environment for both stylists and clients. Failure to adhere to this Code of Conduct may result in a review of your association with SCHMICK, including possible removal from the platorm. Thank you for being part of our community and for your dedication to delivering outstanding styling services.